REFUND & RETURN POLICY

At AuraVogue customer satisfaction is a top priority and we are committed to ensuring that you are happy with every purchase you make from us

If for any reason you are not satisfied with your order you may request a return or refund within 7 days of receiving your item To be eligible for a return the item must be unused unworn and in its original packaging with all tags and accessories included

To initiate a return or refund request you must contact our support team with your order details and the reason for your request Once your request has been received and reviewed our team will provide you with instructions on how to proceed with the return process

Please note that returns must be approved before sending any items back Unauthorized returns may not be accepted We reserve the right to refuse returns that do not meet our policy requirements

Customers are responsible for return shipping costs unless the item received is defective damaged or incorrect In such cases AuraVogue will cover the return shipping cost or provide a replacement or refund depending on the situation

Refunds are processed once the returned item has been received and inspected Please allow a few business days for the inspection process to be completed After approval your refund will be issued using the original payment method or an agreed alternative method where applicable

In the case of damaged defective or incorrect items you must contact us within 48 hours of receiving your order and provide clear evidence such as photos or videos so we can quickly assess and resolve the issue

We are not responsible for issues arising from incorrect sizing selection or customer preference changes after purchase However we will always strive to assist where possible to ensure a positive experience

Our goal is to handle every return or refund request fairly efficiently and with the highest level of professionalism AuraVogue is built on trust and we are committed to maintaining that trust with every order